How to Factory Reset a Lenovo Laptop

Search for ‘reset this PC’ in the Settings app to reinstall Windows

What to Know

  • On Windows 11, go to Settings > System > Recovery > Reset PC.
  • On Windows 10, go to Settings > Update & Security > Recovery > Get started
  • Choose whether to keep your files or delete everything and reinstall Windows.

This article explains how to factory reset a Lenovo laptop using Reset This PC in Windows 11 or Windows 10. You're given the option to erase all your files during reinstallation or to keep your files; the choice is yours.

How to Reset Your Lenovo Laptop While Saving Files

Follow these steps to preserve your documents, pictures, and other files during the reset.

If you have a Lenovo IdeaPad or ThinkPad laptop, you may have the option of using the NOVO button to enter the Lenovo OneKey Recovery mode to factory reset your device.

Windows 11

These steps are relevant only for Windows 11:

  1. Open the Start menu and select Settings. If you don't see a shortcut for it, press Win+i.

    Settings in Windows 11 Start menu
  2. With System selected on the left side, choose Recovery on the right.

    Recovery in Windows 11 System Settings
  3. Select Reset PC.

    Reset PC in Windows 11 Settings
  4. Choose Keep my files.

    Keep my files in Reset This PC for Windows 11

    Although your personal files will be kept during during the reset procedure, it's still smart to back up your files manually in case something goes wrong. There are online backup services and offline backup programs.

  5. Pick how you want to reinstall Windows: Cloud download or Local reinstall.

    Cloud Download and Local Reinstall in Reset This PC in Windows 11
  6. Select Next to begin the reset.

    Next in Reset This PC for Windows 11

    Keep your laptop plugged in during this whole process to avoid issues.

Windows 10

The Reset This PC process is similar for Windows 10.

  1. From the Start menu, go to Settings > Update & Security.

    Update and Security option from Windows Settings menu
  2. Choose Recovery from the left, and then Get started from the right.

    Get started button under Reset this PC from the Recovery section of Windows Settings
  3. Choose Keep my files to save your documents.

    Keep my files option from the Reset this PC dialog box in Windows

    You'd be wise to back up your files manually even though you've chosen the option to keep your files during the reset. Although unlikely, your personal files might get wiped should something unexpected happen.

  4. You’ll see a message saying This won’t take long as the system readies your machine for a reset.

    Getting things ready message that appears when a PC prepares to reset
  5. Review the changes that resetting will cause, which includes removing all apps you’ve added and resetting the machine to system defaults. 

  6. Choose Reset to confirm and start the process.

    Reset button when factory resetting a computer running Windows 10

    Factory resetting your Lenovo laptop may take a long time. To ensure it goes smoothly, keep your laptop plugged in to a power source.

How to Perform a Full Reset and Remove Files

If you’ll be donating your laptop or you want to fix nagging issues with a clean slate, try a full reset to wipe the machine of everything and sets it to zero.

Windows 11

Here's how in Windows 11:

  1. Open Settings from the Start menu.

    Settings in Windows 11 Start menu
  2. Select System from the left-hand side, and then Recovery from the right.

    Recovery in Windows 11 System Settings
  3. Select Reset PC.

    Reset PC in Windows 11 Settings
  4. Choose Remove everything.

    Remove everything in Reset This PC for Windows 11
  5. Pick how you want to reinstall Windows. Choose Cloud download or Local reinstall.

    Cloud Download and Local Reinstall in Reset This PC in Windows 11
  6. Select Next to begin the reset.

    Next in Reset This PC for Windows 11

    Windows 10

    Follow these steps for Windows 10:

  7. From the Start menu, go to Settings > Update & Security.

    Update and Security option from Windows Settings menu
  8. Select Recovery on the left, then Get started on the right.

    Get started button from the Reset this PC section of the Windows 10 Settings menu
  9. If you’ll be keeping your PC, select Remove everything > Just remove my files.

    Just remove my files option from Reset this PC dialog box on Windows 10

    This option is the faster of the two, but it’s potentially less secure if you’ll be giving your laptop away. You may want to opt for the longer but more thorough option to remove all files and clean the drive.

  10. If you're donating your laptop or prefer to perform a more detailed reset, choose Remove everything > Remove files and clean the drive to delete all apps and custom settings.

    If you don't see the second option, select Change settings and toggle Data erasure on.

    Remove files and clean the drive option from the Reset this PC dialog box on Windows 10

    If you choose this route, there’s no way to walk it back. This choice resets your device to its original factory settings, which means the process will remove all applications and files. 

  11. Whichever option you select, choose Reset when you’re ready to begin.

    Reset button to factory reset a PC running on Windows 10

Should You Reboot or Reset Your Lenovo Laptop?

Most computer problems can be fixed without a full reset. Reinstalling the entire operating system is a wide fix, but it's not always necessary. You might be better off first trying to reboot the computer. It won't erase anything and is often the first step when troubleshooting PC problems.

On the other hand, a reset is definitely preferred if you're selling your laptop.

You can dive deeper into the differences between rebooting and resetting if you're not sure what to do.

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